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What
You Can Expect From Our Services
- In
every work force, more than 30% of
employees are struggling to balance
personal, family and workplace
responsibilities. These concerns not
only cause personal distress but can
also adversely affect the employee's
job performance.
- The
mission of Child and Elder Care
Insights, Inc. (CECI) is to help
employees and consumers address, identify and
resolve their personal problems
through a comprehensive and high
quality dependent care resource and
referral program that is
professional, accessible, voluntary
and confidential. CECI's fundamental
commitment is to maximize the
emotional well-being and related job
performance and productivity of
employees.
CECI
delivers programs that meet a
company's goals, exacting standards
and:
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Offers
national accessibility
through CHILDBASE®
and ELDERBASE® |
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Provides
the highest quality and most
comprehensive consultation,
referral, education and
care-selection materials in
the US |
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Promotes
program use by informing
employees with publications
and customized workplace
communications. |
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| CECI
services are delivered by professional
consultants specializing in the
identification and location of dependent
care resources nationwide. We adhere to
internally developed and strictly
monitored policies and procedures in the
assessment, counseling, and referral of
each client. Through this process, CECI
will continually monitor and balance all
levels of service and continually refine
our responsibility as your dependent
care resource and referral provider,
surpassing expected program outcome and
stated goals.
Our
standard product offering includes the
following:
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An
exclusive private-labeled 800
access number |
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Access
alternatives via exclusive
Internet, e-mail and fax. |
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Unlimited
phone consultation(s) with consultants |
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A
custom-published CareReport®
with a personalized cover letter |
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Unlimited
referral requests and no lower
limits on number of referrals
provided (i.e., no internal 3
referrals limit) |
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Educational
and care-selection materials
addressing the referrals
requested |
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A
four-color multiple page
"Work/Life" newsletter |
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Guaranteed
48 hours turnaround time on
traditional cases; average
turnaround less than 48 hours. |
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Negotiated
discounted provider rates for
our clients (for many top 20
chain child care center chains
and national home health
agencies) For example, visit our
news center
to read the press
release regarding our affiliation with
Kelly Assisted
Living. |
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Postage
paid evaluation response cards
enclosed with CareReport®. |
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Phone-initiated
evaluation surveys, follow-up
and closure or reinitiation of
referral process |
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Utilization
and satisfaction reports on a
monthly, quarterly, annual and
ad-hoc basis |
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Custom,
state-of-the-art databases
reflecting the employer's
desired tracking variables |
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Preferred
rate access to other services
and databases |
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